FAQ
You can return eligible items within 7 days of receiving an order. An original receipt or gift receipt is required. Monogrammed items and Made to Order products are not eligible for returns.
How To Return
By Email - Please send a message to Serenitysagemelrose@gmail.com
Items non-eligible for returns or exchanges:
Items without an original receipt or gift receipt.
Monogrammed items
Gift cards
Made to Order items
Final sale items
Items damaged through normal wear and tear
REFUND POLICY
Original Receipt - Returns with the original receipt will be refunded in the original form of payment.
Gift Receipt - Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount on the gift receipt.
Delivery/ Shipping Fees - Delivery fees are non-refundable